GENERAL TERMS AND CONDITIONS

Terms and Conditions

Effective: from 03/09/2026 until further notice

  1. Service Provider's details
  • Name / company name: Óré András E.V.
  • Company type: sole trader
  • VAT number: 62826727-1-24
  • Registered office 5700 Gyula, Rákóczi Ferenc u. 80
  • Site / Place of work: 5700, Gyula, Kossuth Lajos u. 7
  • Email address [email protected]
  1. Subject and scope of the Terms and Conditions

These General Terms and Conditions (hereinafter referred to as GTC) between the Service Provider and

the natural or legal person using the Service (hereinafter referred to as

the general conditions of the contractual relationship established between the Client

include it. The GTC applies to the following activity provided by the Service Provider

applies to:

The Service Provider offers escape room games, during which participants solve logical puzzles within 60 minutes.

By ordering the service, the Client expressly accepts this

provisions of the Terms and Conditions.

  1. Formation of the contract

The contract is based on the Client's request for quote or booking of an appointment, as well as the Provider's

is formed upon confirmation. A written contract is formed when,

if the Client fails to send the confirmation sent by the Service Provider (email,

electronic message, printed quotation) receives it.

When placing the order, the Client is obliged to provide true and accurate data

to provide. The Service Provider shall be liable for any damage resulting from the provision of incorrect or erroneous data.

No liability is accepted.

  1. Fees, booking and payment terms

Application for the game is made via online booking https://odalent.hu/foglalas/ via the website or by phone on 06 70 512 3733. Booking confirmation is sent by email. Payment is made on site before the game starts, by bank card, SZÉP card (K&H, OTP) or cash. Once the game has started, we are unable to issue refunds. The Service Provider shall provide a bespoke quotation for the service fee and shall apply the price list publicly published on its website and other public platforms. The current price list is www.odalent.hu found on the page, no other source can be considered authoritative, the prices found there are not valid. Unless otherwise specified, fees are in Hungarian Forints (HUF), and the Service Provider is exempt from VAT (indicated separately on the invoice). The invoice or receipt is issued electronically (NAV-compliant). Unless otherwise agreed, the payment deadline is 8 calendar days from the date of the invoice. In the event of late payment, the Service Provider may charge late payment interest in accordance with the Civil Code.

  1. Fulfillment, delivery

The Service Provider shall perform the ordered service at the time agreed upon by the parties. The place of performance shall be — unless otherwise specified — the premises of the Service Provider or, in the case of electronically delivered products (gift voucher), the e-mail address provided by the Customer.

 

  1. The Customer's rights and obligations

The Client shall:

  • to pay the service fee on time,
  • the data necessary for the Service Provider for performance

to make available,

  • as intended the service provided by the Service Provider

to use,

  • the Provider's intellectual property (design, documentation)

to respect.

  1. The Service Provider's rights and obligations

The Service Provider undertakes to provide the service with professional care

according to its rules, provides it in line with best practices.

You reserve the right to:

  • against the Client who still fails to pay despite a written demand for payment

suspend the provision of the service,

  • contrary to the law, or damaging to the Service Provider's reputation

reject an order without justification,

 

  1. Terms and Conditions

1) Everyone takes part in the game entirely at their own risk.

(2) Persons under the age of 14 may only participate in the game accompanied by an adult.

(3) Persons under the influence of alcohol or other mind-altering substances may not participate in the game.

(4) In the event of a 30-minute delay compared to the booked time slot, there is no longer any possibility to start the game.

(5) The duration of the game is 1 hour.

(6) In the event of intentional damage, the Service Provider may pass on the compensation for the damage to the User.

 

  1. Intellectual property

The intellectual creation generated in the course of the service (design,

text content) is protected by copyright.

  1. Confidential information

The parties undertake that during the performance of the contract, they become aware of

compromised confidential information (trade secrets, customer data, technical

solutions) are not made available to third parties, except,

if required by law or a court/official decision. This

the obligation survives termination of the contract.

  1. Data processing

The Service Provider processes the Customer's personal data in accordance with the Privacy Policy

(available on the Service Provider's website), the general

General Data Protection Regulation (GDPR) and the current Hungarian data protection legislation

in compliance with.

  1. Force majeure

Neither party is liable for the non-performance of the contract if it is due to force majeure

(natural disaster, war, epidemic, official restriction,

infrastructure outage). The affected party shall notify

The party is obliged to notify the other party in writing within 5 days.

  1. Miscellaneous provisions

For matters not regulated in these General Terms and Conditions, the Civil Code

Section V of Act 2013 on the Civil Code (Ptk.), as well as electronic

Act CVIII of 2001 on certain aspects of electronic commerce services and information society services.

the provisions of the Act on Electronic Freedom of Information (Ektv.) shall apply.

The parties shall attempt to settle any legal disputes arising from the contract amicably

settle. In the event of failure, the parties shall submit to the jurisdiction of the court of the Service Provider's registered seat

stipulate the exclusive jurisdiction of the court.

In the case of a consumer status, the Client may apply to the Conciliation Body,

as well as to the European Union's online dispute resolution platform

(https://ec.europa.eu/consumers/odr) can be contacted.

  1. Contact

In the event of any questions or complaints, the Service Provider can be reached at the following contact details

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